Technical Support
Proxmox and Linux infrastructure technical support. Responsive assistance, certified expertise and personalized follow-up.
Support adapted to your needs
Whether you need occasional assistance or regular support, we offer support formulas adapted to each situation. Our expertise covers the entire Proxmox ecosystem and Linux systems.
Areas of expertise
- Proxmox VE - Installation, configuration, troubleshooting, optimization
- Proxmox Backup Server - Backup setup and management
- Proxmox Mail Gateway - Email flow security
- Linux systems - Debian, Ubuntu, Rocky Linux, AlmaLinux
- Storage - ZFS, Ceph, NFS, iSCSI
- Network - VLAN, bonding, SDN, firewall
- High availability - Clusters, replication, failover
GLPI Experts
As GLPI experts, we support you in the deployment and operation of this asset management and helpdesk solution. Our services cover the entire solution lifecycle:
- Installation and deployment - GLPI setup on your infrastructure, initial configuration, integration with your directory (LDAP/Active Directory) and existing tools
- Ongoing maintenance - Updates, monitoring, backup, performance optimization and incident resolution
- ITIL processes - Design and implementation of ITIL-compatible support processes: incident management, request management, problem management, change management and service catalog
Types of interventions
- Incident resolution - Fast diagnosis and problem correction
- Optimization - Performance improvements for your infrastructure
- Maintenance - Updates, security checks
- Upgrades - Adding features, capacity extension
- Consulting - Architecture recommendations and best practices
Intervention modes
Remote
Remote intervention via SSH or web console. Fast and efficient for most operations.
On-site
Physical visit when needed (datacenter, hardware intervention).
Plans
Ad hoc intervention
Billed by the hour for occasional needs.
Prepaid hours
Pre-purchased hours at a preferential rate.
Maintenance contract
Regular follow-up and priority support.
Let's discuss your project
Looking for support but not sure where to start? Let's talk and find the best solution together.
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Let's discuss the right formula: 1h, 1d, 7d per month — you choose.
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